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FAQ

How Do I Place An Order?

If you are interested in a commissioned piece you can contact me by going to the contact page. I do custom commissions and replications of past works.

 

Payment and Shipping

 

All payment can be done either by or  through my online store via Credit Card.. I do not take cash, or personal check . Custom orders must be paid for upfront before production starts. All products are shipped using priority mail and are insured. 

 

Return Policy

If after you order your piece you and are not happy with your order you may send it back for a full refund within two weeks of purchase. Custom pieces are non refundable.

 

Cloisonnè Care and Returns

Each piece is handcrafted from enamel glass and sterling silver making them fragile and susceptible to cracking. 

All of Darci Shea's handcrafted pieces come with a lifetime warranty so if a piece does break please send it back to me and I will repair it for you. Please handle with care. Due to cloisonné being a glass fusing art form, if dropped the piece may break so handle with care. Please be advised to put on or take off pieces with care and/or over a carpeted area. In order to clean the pieces use warm soapy water and dry thoroughly.